Privacy Policy
Last Updated: 21 January 2026
DBlack Marketing (“we”, “us”, “DBM”) is committed to protecting your privacy. We take your privacy seriously and are committed to protecting your personal data in accordance with applicable laws. This policy explains how we handle data for our website visitors and as a service provider for our clients.
1. Who We Are
DBlack Marketing is a sole trader business operated by Dewayne Blackwood.
Address: 18 Poplar Rd, Redditch, B97 6PA
Email: dewayne@dblackmarketing.com
Phone: 01527 352078
2. Data We Process for Our Clients
When providing services like Chattica AI (Chatbots) and LocalRevue (Reputation Management), we act as a Data Processor. This means we process data on behalf of our clients (the Data Controllers).
- Lead Generation: We collect names, emails, and phone numbers through multiple channels, including AI chatbots and a lead capture widget installed on your website that collects visitor contact details. These leads are routed to our clients via Email and SMS for follow-up and marketing purposes.
- Reputation Management: We process customer contact lists provided by our clients to send automated review requests via SMS and Email.
3. Data We Collect Directly
We collect information you provide when you purchase a plan, contact us, or use our client portal, including:
- Contact information (Name, Email, Phone)
- Billing and payment information
- Business details required for service setup
4. How We Use Data
- To provide and manage your marketing services.
- To deliver lead alerts and review requests.
- To communicate regarding your account and billing.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.
6. Third-Party Service Providers
- AI and Chatbot hosting platforms.
- SMS and Email gateway providers for lead alerts and review requests.
- Payment processors and client portal software.
We do not sell your data or your customers' data to third parties.
7. Your Rights (UK GDPR)
Under UK GDPR, you have the right to access, correct, or delete your personal data. If you are a customer of one of our clients, please contact the business you interacted with directly, as they are the Data Controller.
8. Contact Us
For any privacy-related enquiries, please email:
dewayne@dblackmarketing.com
DBM brings websites, social media, reviews, and AI chat together — all fully managed with zero hassle.
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